Order Printing Services

Before submitting a job, please read our Frequently Asked Questions section to be sure that your file adheres to the proper guidelines. By following the guidelines we've outlined, you will be ensuring the quickest turnaround and maximum quality of your printed piece. Once you are sure that your file is ready for print, please fill out the job information form and submit your print file.

If you have any technical or industry related questions about offset printing, or do not understand a term used at any step in the production process, please see our Glossary of Printing Terms and Resource listing before asking us any questions.

If you have any questions regarding proper sizing, color mode, resolution and live area, please download the appropriate file from our Flyer Templates.

Please contact [email protected] if you have any further questions regarding your order.

In order to submit your job, you will require the following:

1. The production specifications for your order. (Size, quantity, etc.)
2. Your contact and shipping information.
3. Your print ready file. (Read our FAQ for more information)

CUSTOMERS: If you are placing this order in the name of a company, you must be legally authorized to place this order for the company. PRICING & QUOTATIONS: Prices published on the Red Moon Studios Broker website are subject to change without notice. Every effort will be made to notify clients of the price increases in advance. Quotations, either emailed or faxed, will be honored for up to 30 days after the quote date. Published prices on the Red Moon Studios Broker website are based on clients supplying digital files prepared according to the guidelines on the Red Moon Studios website. Failure to setup files according to these guidelines may result in additional charges. Changes made by Red Moon Studios to client supplied files can be subject to extra charges. TERMS OF SALE: Red Moon Studios accepts cash, personal and company checks, money orders, Visa, MasterCard, American Express and Discover. In the event that a check is returned for non-sufficient funds, the Client will be required to pay a $25.00 NSF fee to Red Moon Studios. In the event of non-payments that lead to dispute and/or litigation, the Client agrees to pay all legal and collection fees incurred by Red Moon Studios. SALES TAX: All California orders are subject to sales tax. If customer is tax exempt, exemption certificate must be sent or faxed to us with your first job. PRODUCTION & TURNAROUND: Order being ONLY after they have been "received" and successfully completed our initial processing. Orders are considered "received" and are put into production ONLY when the following three conditions have been met: (1) an ORDER FORM has been completely filled out and it accurately describes your project, (2) all files have been correctly submitted, (3) payment has been made (unless you have terms.) PROOFING, COLOR MATCHING & PRINT QUALITY: Most products ordered through Red Moon Studios are "gang printed." Red Moon Studios will reproduce color from digital files as closely as possible, but may not exactly match color and density due to limitations in the proofing and printing process, as well as neighboring image ink requirements. A reasonable variation in color between original materials, proofs and the completed order, will be considered acceptable print quality. Clients must provide high resolution images suited to the offset printing process. Red Moon Studios is not liable for images printing poorly due to the Client providing low resolution images. Clients must provide all full color printing images in CMYK format. Red Moon Studios is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. Full color jobs that contain large solid areas of black ink should have the black set up as Rich Black (see FAQ section of website). Red Moon Studios will not be responsible for printing a consistent, solid and rich black if the Client has not set up their files accordingly. COMPLAINTS: All complaints must be made within 10 business days of receipt of the job. Orders with manufacturing errors and/or defects will be rerun on the next available print run at no charge to the client, at the discretion of Red Moon Studios. Red Moon Studios' sole liability shall be limited to reprinting of the order. ERRORS AND OMISSIONS: Red Moon Studios is not responsible for errors and omissions approved by the Client. The Client is solely responsible for errors missed during the proofing process of either artwork supplied by the client or artwork created by Red Moon Studios. INDEMNIFICATION: The client will indemnify and hold harmless Red Moon Studios from any loss, expense, and damages arising out of violation of copyright or trademark laws from the illegal use of images, photographs, slogans, trademarks, or graphical work supplied by the Client. DELIVERY & SHIPPING: All posted transaction times are approximate and although Red Moon Studios will make every effort to meet these delivery times, Red Moon Studios will not be liable for any costs or damages resulting from deliveries made later than expected to the Client. Delays or damages during shipping are the sole responsibility of the carrier providing shipping services. Red Moon Studios is not responsible for delays or damage caused during shipping.

By placing an order, you are forming a legally binding contract with
Red Moon Studios, for products and services, and you agree
to be bound by these Terms and Conditions.